Submit a claim | Qatar Airways

Best Price Guarantee: Submit a claim

To submit a claim for the Best Price Guarantee, please follow these three easy steps:

1. Compare the fare of the ticket you purchased through qatarairways.com to the published Qatar Airways fare on any other website, ensuring that the purchased airfare is for the exact same flight, date, itinerary, cabin, booking class, fare rules and restrictions.
See our Best Price Guarantee terms and conditions for further details.

2. Prepare and submit your supporting documents. These include a screenshot of the of the lower fare from the final page before finalising the booking showing the flight numbers and dates, the fare rules, the lower total fare including all taxes, fees and surcharges for the same payment method, the website URL and the date and time the lower fare was available. You will be asked for this information in order to submit your claim.

3. File a claim by completing and submitting the below claim form on the same day that the ticket was purchased on qatarairways.com.

Countries included in the Best Price Guarantee

Region

*Country

Originating cities Fare difference per person
Asia-Pacific Singapore Singapore (SIN) 30 SGD (Economy Class)
100 SGD (Business Class)
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