Logo of  financial partner, Citi Bank

Citi Bank

Transfer Citi® Rewards Points, Citi ThankYou® Points or Citi PremierMiles to Qmiles. Citi, one of the leading global financial services companies, has some 200 million customer accounts and does business in more than 100 countries, providing a broad range of financial products and services.

Other information

To transfer your Citi® Rewards Points, Citi ThankYou® Points or Citi PremierMiles®, visit your Citi Rewards Member Account website or call your local Citi Rewards customer service centre.

Country of Residence Eligible Citi Rewards Programs / Products Citi Website Customer Service Hotline
Australia  Citi Prestige Card, Diners Club citibank.com.au/citirewards (+61) 13 24 84
China PremierMiles citibank.com.cn (+86) 400-821-1880
Hong Kong Citi Rewards Prestige, Ultima, PremierMiles citibank.com.hk/thankyouen (+852) 2860 0333
India PremierMiles online.citibank.co.in (+91) 24 254 2484
Indonesia PremierMiles citibank.co.id (+62) 52 9500 or 252 9999
Korea Platinum, Gold, Rewards World citibank.co.kr (+82) 2004 1004
Malaysia PremierMiles citibank.com.my (+06) 03-2383-0000
Phillippines Citi PremierMiles, Prestige, Classic, Gold, Rewards, Platinum Visa citibank.com.ph/thankyou Metro Manila: (+632) 995 9999 Cebu: 234 9999
Poland PremierMiles online.citibank.pl (+48) 22 692 2484
Singapore Citi PremierMiles, Prestige, Rewards, Ultima citibank.com.sg/thankyou (+65) 6225 5225
Thailand Citibank Select, Citi M Visa Select, Citibank Rewards, Citibank Rewards, Citibank Ultima Card citibank.co.th/thankyou 24 Hour Citiphone Banking at 1588 or (+66) 2232-2484
U.S. ThankYou Prestige, Premier and Chairman thankyou.com (+1)-800-842-6596
Vietnam PremierMiles citibank.com.vn (+84) 8 3521 1111

Citi terms and conditions may vary from country to country. To transfer points from your Citi Rewards member account to your Privilege Club membership account, you must be a registered Citi Rewards Member. A submitted request to transfer Citi Rewards Points may not be cancelled and the Rewards Points may not be returned to your Citi Rewards member account. Once Citi Rewards Points are transferred they are subject to Privilege Club terms and conditions.