To transfer your Citi® Rewards Points, Citi ThankYou® Points or Citi PremierMiles®, visit your Citi Rewards Member Account website or call your local Citi Rewards customer service centre.
Citi Bank
Transfer Citi® Rewards Points, Citi ThankYou® Points or Citi PremierMiles to Qmiles. Citi, one of the leading global financial services companies, has some 200 million customer accounts and does business in more than 100 countries, providing a broad range of financial products and services.
Other information
| Country of Residence | Eligible Citi Rewards Programs / Products | Citi Website | Customer Service Hotline |
| Australia | Citi Prestige Card, Diners Club | citibank.com.au/citirewards | (+61) 13 24 84 |
| China | PremierMiles | citibank.com.cn | (+86) 400-821-1880 |
| Hong Kong | Citi Rewards Prestige, Ultima, PremierMiles | citibank.com.hk/thankyouen | (+852) 2860 0333 |
| India | PremierMiles | online.citibank.co.in | (+91) 24 254 2484 |
| Indonesia | PremierMiles | citibank.co.id | (+62) 52 9500 or 252 9999 |
| Korea | Platinum, Gold, Rewards World | citibank.co.kr | (+82) 2004 1004 |
| Malaysia | PremierMiles | citibank.com.my | (+06) 03-2383-0000 |
| Phillippines | Citi PremierMiles, Prestige, Classic, Gold, Rewards, Platinum Visa | citibank.com.ph/thankyou | Metro Manila: (+632) 995 9999 Cebu: 234 9999 |
| Poland | PremierMiles | online.citibank.pl | (+48) 22 692 2484 |
| Singapore | Citi PremierMiles, Prestige, Rewards, Ultima | citibank.com.sg/thankyou | (+65) 6225 5225 |
| Thailand | Citibank Select, Citi M Visa Select, Citibank Rewards, Citibank Rewards, Citibank Ultima Card | citibank.co.th/thankyou | 24 Hour Citiphone Banking at 1588 or (+66) 2232-2484 |
| U.S. | ThankYou Prestige, Premier and Chairman | thankyou.com | (+1)-800-842-6596 |
| Vietnam | PremierMiles | citibank.com.vn | (+84) 8 3521 1111 |
Citi terms and conditions may vary from country to country. To transfer points from your Citi Rewards member account to your Privilege Club membership account, you must be a registered Citi Rewards Member. A submitted request to transfer Citi Rewards Points may not be cancelled and the Rewards Points may not be returned to your Citi Rewards member account. Once Citi Rewards Points are transferred they are subject to Privilege Club terms and conditions.