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Qatar Airways is currently operating from both Hanoi and Ho Chi Minh City, connecting passengers to our extensive global network with over 140 destinations.

Qatar Airways continues to support foreign experts and diplomats returning back to Vietnam. 

Due to the current NOtice To AirMen (NOTAM) from the Civil Aviation in place until further notice:


Passengers can book their flights through www.qatarairways.com or via their preferred agent to depart from Ho Chi Minh City or Hanoi. You may only return back to Vietnam as the approval from the local authorities as per current Vietnam travel regulation.

Passengers who intend to return back to Hanoi or Ho Chi Minh City must be a foreign expert and diplomat and possess the proper entry permit.

We strongly recommend passengers to also check the information published by the governments of their origin and destination country before travelling. 


Due to current COVID-19 situation, please contact our Inbound team for immediate support should you have any request.

-inboundHAN@vn.qatarairways.com for arrival in Hanoi or

-inboundSGN@vn.qatarairways.com for arrival in Ho Chi Minh city

or you can contact our Qatar Airways Vietnam and Cambodia Customer contact center for any other requirements:

-Working hours: From Monday to Friday | From 8.30 to 17.00

-On the phone: +84 28 38 273 888

-Or via email: vccc@vn.qatarairways.com

How to book an inbound flight

Only applies to foreign diplomats, foreign investors, business managers, experts, specialists, and highly skilled workers and special cases.

  • STEP 1: Contact our Inbound team once you have obtained your People Committee’s approval. Our team will provide you with a booking and quotation so that you can submit your request for immigration  + Hotel + Transportation.
  • STEP 2: Email us a copy of your approved documents in order to issue the ticket and get on the list of authorized customers to be submitted to the Civil Aviation (see full list below).
  • STEP 3: Approval of the passengers list of Customers by the Civil Aviation, our team will notify your uplifting stations of “OK to board”. Get all your documents ready for the flight.

In order to issue an inbound ticket for customers staying over 14 days in Vietnam, passengers have to provide the following documents:

Updated quarantine policy

With immediate effect: inbound customers are required to undergo 7 days of isolation as long as they are:

  • Fully vaccinated or fully recovered from COVID-19 treatment. 

  • Have a negative RT-PCR Covid-19 test certificate to be done within 72hrs of arrival in Vietnam.

  • Travel from 10 countries have acquired vaccine certificate/passport recognition so far include Poland, UAE, South Korea, Kazakhstan, Mongolia, Oman, Thailand, Rumania, Japan & New Zealand (the list is updating, please check with our team for the latest information).

For the rest of the world, if passengers want to use their vaccine certificate/passport to enter Vietnam, they need to contact the local Vietnam Embassy for notarization before going.

*Based on directives 6288/BYT-MT and 2974/CLS and subject to change/update without prior notice. 

Frequently Asked Questions



The above information is subject to change based on Vietnamese local authorities update and may change at any time.

Ensure to always get the latest updated information from Qatar Airways team. 

Plan ahead with guaranteed flexibility

Change your travel date and destination or request a refund with guaranteed flexibility. Applicable for travel up to 31 May, 2022.*.

Conditions apply. 




Learn more

Your safety is our priority

We continue to ensure that our safety and hygiene measures are of the highest standard, with new procedures implemented throughout your journey, from check in to arrival at your destination.




Learn more

Join Qatar Airways Privilege Club


Exclusive benefits include:

  1. Save on your next journey Use Cash + Qmiles as a payment option.
  2. Earn and spend Qmiles Enjoy Qmiles on flights, Qatar Duty Free and partners.
  3. Qmiles will last longer than ever before Earn or spend Qmiles to keep them active for 3-years.
  4. International lounge access Available to Silver, Gold and Platinum members.
  5. Upgrade to Business Class with Qcredits Qcredits are awarded to Gold and Platinum members.
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