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QATAR AIRWAYS CONTINUES TO TAKE CUSTOMER EXPERIENCE TO NEW HEIGHTS

DUBAI, UAE – Qatar Airways Group Chief Executive, His Excellency Akbar Al Baker, today hosted a press conference on the first day of the Arabian Travel Market to announce the continued evolution of customer experience that the airline is committed to. Key elements of this transformation include the opening of a luxurious new lounge in Dubai International Airport, as well as an exciting array of new destinations to be launched in 2016.


Speaking on the occasion of the event, H.E. Mr. Akbar Al Baker said: “The Qatar Airways customer experience has been the cornerstone of our business from day one; it is the driver behind our success and a key point of difference amongst our peers in the industry. By continuing to evolve the experience we offer to our customers we stay ahead of the curve, whether we do so by introducing the newest aircraft to our fleet, collaborating with Airbus to develop the next generation of aircraft, introducing new destinations, improving our on-ground offering with exclusive lounges, in the air with Wi-Fi and through our product with totally unique designs. Qatar Airways as a brand represents innovation and evolution in the industry, and we are proud to be the flag-bearers of change.”


Set to officially open on April 27th, the Qatar Airways Dubai Premium Lounge is located in Dubai International Airport, on Concourse D. Available to Qatar Airways First and Business Class passengers and Privilege Club Platinum and Gold members, the Dubai Premium Lounge is a modern and sophisticated space where travellers can relax and rejuvenate before their journey. The lounge is decorated with artistic Arabic calligraphy, Mediterranean-style tiles and calming water fountains, featuring private family areas, shower facilities, spacious seating areas and an international cuisine buffet.


Visitors to Arabian Travel Market can visit Qatar Airways at its state of the art exhibition stand, ME1530 in Hall 2. The stand offers the signature elements all travel and tourism professionals want to see and experience, such as the Business Class and First Class seat displays, as well as new features including an interactive global route network display and a holographic A350 model controlled through with ‘swipe’ or ‘gesture’ technology. The airline’s latest brand campaign theme ‘Going Places Together’ is reflected in the redesign and activities, with the focus on bringing travellers closer together.


For images: https://www.flickr.com/photos/qatarairways/sets/72157666995452510


Notes to Editors:


About Qatar Airways:


Qatar Airways, the national carrier of the State of Qatar, is one of the fastest growing airlines operating one of the youngest fleets in the world. Now in its 19th year of operations, Qatar Airways has a modern fleet of 182 aircraft flying to more than 150 key business and leisure destinations across six continents. Qatar Airways won Airline of the Year, Best Business Class Airline Seat and Best Airline in the Middle East at the 2015 Skytrax Awards. This is the third time the airline won the accolade of Airline of the Year.


Qatar Airways is a member of the oneworld global alliance. The award-winning alliance was named the World’s Best Airline Alliance 2015 by Skytrax for the third year running. Qatar Airways was the first Gulf carrier to join global airline alliance, oneworld, enabling its passengers to benefit from more than 1,000 airports in more than 150 countries, with 14,250 daily departures.


In 2015 Qatar Airways launched Oryx One, an enhanced interface for its inflight entertainment system, increasing the number of movies and TV shows on board from 950 to up to 3,000. Passengers flying on Qatar Airways flights served by its B787, A350, A380, A319 as well as select A320 and A330 aircraft can also stay in touch with their friends and family around the world by using the five-star airline’s on-board Wifi and GSM service.


Qatar Airways Cargo, the world’s third largest cargo carrier, serves more than 50 exclusive freighter destinations worldwide via its Doha hub and also delivers freight to more than 150 key business and leisure destinations globally on 182 aircraft. The Qatar Airways Cargo fleet now includes eight Airbus 330, eight Boeing 777 freighters and one Boeing 747 freighter.


For more information, visit our homepage www.qatarairways.com or our sites on Facebook, Twitter, Google+, Instagram, and YouTube.
For Qatar Airways corporate images, please click here: http://www.qatarairways.com/corporateimages


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