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Qatar Airways Introduces Online Check-In Service

Doha, QATAR – Qatar Airways’ passengers departing from the airline’s hub in Doha can now check-in online at qatarairways.com. This service is available for all passengers flying with the Five Star airline out of Doha International Airport with the exception of those travelling to New York or Washington.

The new online check-in service, accessible on the airline’s website qatarairways.com allows passengers in all classes of travel to check-in between 36 and 2 hours prior to departure from the comfort of their home or office. They can choose a seat, print a boarding pass or have a bar-coded boarding pass sent to a mobile phone in simple and convenient easy-to-use steps.

For passengers with baggage that needs to be checked-in, they can use the dedicated ‘Fast Bag Drop’ counters located in the departures hall of the main terminal. Those with carry-on bags can proceed directly to the gate after completing the necessary immigration and security procedures.

Boarding pass scanners have been rolled out throughout the airport to ensure a faster service for online check-in passengers.

First and Business Class passengers, who use the online check-in service and are departing from Qatar Airways’ Premium Terminal in Doha, can use any of the check-in counters to drop off their luggage.

The launch of the online check-in service is part of a series of initiatives being introduced by the airline over the next few weeks to speed up the check-in process for the convenience and benefit of passengers.

Passengers checking-in online with Qatar Airways can have their boarding pass sent direct to their mobile phones. The boarding pass will appear as a barcode on the mobile phone screen and works just like any normal paper boarding pass

Speaking during a demonstration of the new facility to media at Doha International Airport today, Qatar Airways’ Chief Executive Officer Akbar Al Baker said: “We all know travel can be a cumbersome experience before the journey even begins. From arrival to the airport, to queuing at check-in, to security procedures – they can all take their toll.

“Over the past 12 months, Qatar Airways has invested in time and resources to develop a new range of online initiatives to provide passengers with an improved travel experience.

“Having launched a brand new internet booking engine, we have now taken our online service to new levels with a check-in facility and giving more control to passengers allowing them to print their own boarding passes and even have the boarding passes sent to their mobile phones.”


He added: “And, as more and more passengers recognise the simplicity and convenience that online check-in provides, it will ensure they spend less time at the airport completing check-in formalities and allow them to relax and have more time in the airport before their flight.”

Qatar Airways anticipates that a popular feature of the service will be the ability to select seats up to 36 hours in advance, ensuring passengers can sit together at the seats of their choice.

The airline will roll out the online check-in service to other airports served by Qatar Airways worldwide over the next few months.

Qatar Airways currently operates a modern fleet of 64 Airbus and Boeing aircraft from its Doha hub to 83 key business and leisure cities across Europe, Middle East, Africa, South Asia, Far East and North America.

About Qatar Airways: Doha-based Qatar Airways will operate a fleet of 110 aircraft by 2013 – almost double the existing size. Qatar Airways has ordered 80 Airbus A350s, 60 Boeing 787s and 32 Boeing 777s, with deliveries of the latter having started in November 2007. The airline is one of the customers of the twin-deck Airbus A380 ‘super jumbos’ with five on order and scheduled for delivery from 2012. At the Farnborough Air Show in July, the airline also ordered six Airbus A321s. Qatar Airways is due to move to the New Doha International Airport in 2011, when the first phase of the new facility is scheduled to open. For more information, visit www.ndiaproject.com

Qatar Airways is one of only six airlines in the world with a Five Star ranking for service and excellence awarded by Skytrax, the independent aviation industry monitoring agency. Skytrax also named Qatar Airways’ cabin crew as Best in the Middle East for the sixth year running in 2008 and the airline was voted Best in the Middle East for the third year in a row following a survey of more than 15 million passengers worldwide. For more information, log onto www.qatarairways.com

Qatar Airways Corporate Communications
Tel: +974 4496956, Fax: +974 4620132
E-mail: qrmedia@qatarairways.com.qa

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