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Contacting Qatar Airways

We are working hard to respond to all our customer queries as soon as possible. If you've booked through a Travel Partner, please contact them directly.  If your travel is not within the coming week, please consider calling us later. 

Qatar Airways will notify passengers regarding any travel changes. Make sure your contact details are updated on 'Manage Booking', follow us on Twitter: @qrsupport, review our travel alerts, or submit a request to benefit from our 'Travel with confidence' policy. Your voucher will be emailed to you within seven days. 

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    Baggage tracker

    Have a question on delayed or missing baggage? Find out more about mishandled baggage.

    More on mishandled baggage

    Find our offices

    Have a question about an upcoming flight? Please contact one of our offices.

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    You can also contact our Customer Care Team directly at:

    Qatar Airways
    Customer Care
    PO Box 22550
    Doha, Qatar
    Fax: +974 4022 5336

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