Don't lose your Qmiles
extend or revalidate them
Extend and revalidate Qmiles
Your Qmiles are valid for a minimum of three years and expire at the end of the half-year period in which they were earned. For example, Qmiles earned between January and June 2017 will expire on 30 June, 2020 and Qmiles earned between July and December 2017 will expire on 31 December, 2020.
To find out the expiry date of your Qmiles, log into your membership account to view your dashboard and look for the “Qmiles Expiry Summary” widget.
With our updated programme features – Extend and Revalidate Qmiles – you can now extend the validity of Qmiles about to expire in the next expiry period or recover Qmiles that expired in the previous expiry period online, for a fee.
Simply log into your account online at qmiles.com and go to the “Extend and Revalidate Qmiles” page.
Effective 11 March 2018, we will no longer be processing this service through our ticketing offices and contact centres.
Extend expiring Qmiles
This feature allows you to extend the validity of all or part of the Qmiles due to expire in the next expiry period. The fee for extending each Qmile online is USD 0.015. Once transactions are processed, they will be non-refundable and Qmiles extended will be valid for 12 months from the original expiry date.
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Extend expiring Qmiles
This feature allows you to extend the validity of all or part of the Qmiles due to expire in the next expiry period. The fee for extending each Qmile online is USD 0.015. Once transactions are processed, they will be non-refundable and Qmiles extended will be valid for 12 months from the original expiry date.
Revalidate expired Qmiles
You can recover all or part of the Qmiles that expired in the previous expiry period. The fee for revalidating each Qmile online is USD 0.015. Transactions once processed, are non-refundable and revalidated Qmiles will be valid for 12 months from the original expiry date.
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Revalidate expired Qmiles
You can recover all or part of the Qmiles that expired in the previous expiry period. The fee for revalidating each Qmile online is USD 0.015. Transactions once processed, are non-refundable and revalidated Qmiles will be valid for 12 months from the original expiry date.
Additional Information
To extend or revalidate Qmiles, log in to your membership account, click on “My Services” from the menu and select either “Extend Qmiles” or “Revalidate Qmiles”.
For Platinum members, Qmiles will not expire as long as you retain your Platinum tier. To know more about our membership benefits, click here.
Terms and Conditions
● For extending Qmiles soon to expire and revalidating already expired Qmiles will only be conducted online by logging into your account online at qmiles.com and going to the “Extend and Revalidate Qmiles” page.
● From 11 March 2018, we are no longer supporting these services through our ticketing offices and contact centres.