Redeem your Qmiles for hotels stays
Redeem Qmiles on non-airlines partners
To give our members more ways to use the Qmiles they have earned in addition to flights, excess baggage and upgrades; members can now redeem their Qmiles for hotel stays with Accor.
Accor, the world's top hotel operator and a leader in Europe, features a portfolio ranging from luxury to economy brands that are known for their quality of service.
To redeem your Qmiles for a hotel stay with Accor, simply log in to your account and go to the “Redeem with Partners” page and then the “Convert Qmiles” section to submit your request.
Please ensure that you quote your membership number at the time of booking or check-in when using the services of any of our non-air partners. This is so that your Qmiles are automatically credited to your account.
In the event that your Qmiles are not credited to your account please write to the partner to request for your missing Qmiles. To find out more about claiming missing Qmiles from non-air partners, please click here.
ALL, Accor’s lifestyle loyalty program
ALL, Accor’s lifestyle loyalty program are the free loyalty programmes for the Accor Group. Each time you stay in one of their 3,400 hotels, you can earn points and enjoy numerous special privileges, including priority check-in, preview access to private sales, upgrades, VIP treatment and much more.
As a valued Privilege Club member, you can now redeem your Qmiles for stays at Accor by converting your Qmiles to ALL, Accor’s lifestyle loyalty program points.
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ALL, Accor’s lifestyle loyalty program
ALL, Accor’s lifestyle loyalty program are the free loyalty programmes for the Accor Group. Each time you stay in one of their 3,400 hotels, you can earn points and enjoy numerous special privileges, including priority check-in, preview access to private sales, upgrades, VIP treatment and much more.
As a valued Privilege Club member, you can now redeem your Qmiles for stays at Accor by converting your Qmiles to ALL, Accor’s lifestyle loyalty program points.
Other information
4,500 Qmiles = 1,000 ALL, Accor’s lifestyle loyalty program points.
To convert your Qmiles to ALL, Accor’s lifestyle loyalty program points you need to log in to your account and from the My Dashboard page, click the Redeem Qmiles tab. Please select Convert Qmiles from the Redemption with Partners section and complete the request form.
Qmiles will be converted to LCAH points within 10 days.
To claim your missing ALL, Accor’s lifestyle loyalty program points please email us or call us. Click here for contact details.
● Qmiles can be redeemed in blocks of 4,500 that equals 1,000 ALL, Accor’s lifestyle loyalty program Points.
● In a single redemption request, member can choose a maximum of 10 blocks, i.e. up to 45,000 Qmiles can be redeemed for 10,000 ALL, Accor’s lifestyle loyalty program points.
● A member can redeem a maximum of 100,000 Qmiles per calendar year.
● Qmiles will be deducted from the respective Privilege Club account, once the redemption request is submitted. Qmiles once deducted are non-refundable.
● The redemption request will either be ‘Approved’ or ‘Rejected’ within 10 days from request submission date. Until the time transfer to ALL, Accor’s lifestyle loyalty program account is completed, the transaction status will be either ‘Pending’ or ‘Pending Partner Approval’. Once the transaction is successful, the status will change to “Approved”.
● If the transaction is rejected, the status will change to “Rejected” along with a valid reason of rejection; and the deducted Qmiles will be credited back to the respective Privilege Club account.
● In case of any questions member can contact us.
● Where members have opportunity to convert or exchange Qmiles with loyalty points at a Partner’s program, any such conversion shall only be valid if: the member belong to Qatar Airways Privilege Club and a member in the Partner’s program; and Qmiles are transferred to a single unique Accor account during the membership cycle of Qatar Airways Privilege Club member, held with that Partner’s program in the member’s own name. Qatar Airways Privilege Club reserves the right in its sole discretion to cancel any Qmiles transfer to a Partner’s program, where:
1. Qatar Airways has reason to believe that the identity of the transfer or member does not match the identity of transferee or
2. Where there has been any fraudulent/suspicious activity connected with the accrual of Qmiles or conversion in a member’s account or
3. Member is found to violating Privilege Club terms and conditions.
● Member must complete all transactions online once redemption request has been “Approved”.
● From 11 March 2018, we will no longer be processing these services through our ticketing offices and contact centres.