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Claim Missing Qmiles on Airline Partners

If you have taken any flights with any of our airline partners and can't find the Qmiles credited in your account, or you forgot to include your membership number at the time of booking or check-in, you can still claim your missing Qmiles.

Claims for missing Qmiles can be made for travel completed within 30 days prior to date of joining Privilege Club for new members and up to 180 days from the date of travel for existing members.

To claim Qmiles on airline partners, please send an email to membersvc@qmiles.com and submit a copy of your ticket and boarding pass.

Please ensure to always quote your membership number at the time of booking or check-in so Qmiles are credited automatically to your membership account after travelling.

Explore our partners

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Air Berlin

Effective 19th August 2017, airberlin has temporarily suspended mileage accrual and redemptions.

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GOL

The largest low-cost and low-fare airline in Latin America.

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Blacklane

Blacklane is the professional chauffeur-driven service for seamless, door-to-door airport transfers available in 50+ countries and 250+ cities worldwide.

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pictire

Marriott Bonvoy

Meet Marriott Bonvoy™. Take on the world with exclusive benefits at more than 6,900 participating hotels worldwide. All across an extraordinary portfolio of brands, including St. Regis®, The Ritz-Carlton®, JW Marriott®, The Luxury Collection®, W®, Renaissance Hotels® and Courtyard®.

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