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Welcome to a new experience

Qatar Airways London Heathrow Premium Lounge changes your experience of travel, completely.

More a boutique hotel or private club than a lounge, this is a venue where spending time is a pleasure. This is somewhere to savour. Warm and inviting, elegant and exclusive, our new lounge begins your unparalleled Qatar Airways experience long before you board your flight.

The distinction is clear from the moment you enter. There's no conventional reception desk; instead you pass through calming spaces into the Palm Court, where Arabian water fountains soothe the senses and discreet greeters note your wishes on iPads.

This welcome not only sets the tone, it defines our difference: true world-class service.

A space like no other


Touches of our Middle Eastern heritage lie in the Arabic calligraphy on walls and carpets, the mosaics and the gentle sounds of water features.

Alongside these are hints of the Mediterranean in the blue tiles, and the atmospheric scents of real olive trees and herbs around the dining areas.

A fresh approach to dining


Food and dining are a natural focus; they're central to our notions of hospitality.

We offer everything from a quick bite and a relaxing drink to a gourmet dining experience. With each comes a sense of occasion and luxury: from our open theatre-style kitchen to our innovative deli counter.

Superlative service underpins everything.



If you'd like a light choice and casual experience, or prefer to spend only a brief while eating, then our Delicatessen is ideal.

Its unique format emphasises freedom and freshness. Select your ingredients from an extensive, organic and international range, and our team will create and serve your choice instantly.

A complete range of services


Whichever way you'd like to spend your time, and whatever your wishes and requirements, our philosophy of understated but attentive 5-star service guarantees we endeavour to deliver.

Our fully equipped business centre offers you a complete service, including PC's and printers. We appreciate you also might want to stay connected, or work informally. So we provide discreet power sockets at every seat, plus wifi throughout the lounge.

Feeling fresh


We know feeling revived is vital to long haul travellers. That's why we've taken care to create superior facilities. Each private shower is part of its own large, spacious area, with heated floor and mirrors, and luxury brand products. Hotel-style towels and linens are complimentary.

We provide a full selection of international and local newspapers and magazines.

Planning your visit


The Qatar Airways Premium Lounge is a unique experience, one to savour and enjoy. If your schedule permits, we recommend you allow yourself time to do so, fully extending your world-class experience long before boarding.

The Lounge access is for Qatar Airways and oneworld First and Business Class passengers only, and is open at hours that suit all Qatar Airways departures, even if you wish to arrive up to three hours advance of your flight. Located at Heathrow Terminal 4, on the same level as the departure gates.