DOHA, Qatar - Qatar Airways today unveiled details of its exciting new enhancements made to the airline’s frequent flyer programme – Privilege Club.
These added benefits have been carefully tailored to offer Privilege Club members exclusive benefits as well as ensure a seamless travel experience across one of the world’s largest route networks.
Speaking about the loyalty programme, Qatar Airways Chief Executive Officer Akbar Al Baker said that customer loyalty is very important to the airline’s growth strategy.
“Since Qatar Airways’ Privilege Club loyalty programme launch in 2000, it has firmly established itself as one of the leading frequent flyer reward programmes in the industry, with benefits designed with the traveller in mind”.
Added Al Baker: “This is an exciting time to be a Qatar Airways Privilege Club member. As a “thank you” to our many loyal members who have been with the programme since its inception, we are delighted to offer enhanced member benefits.”
Some of the exciting changes in Qatar Airways’ Privilege Club Programme include:
• Introduction of the New Platinum Tier:
Platinum will be introduced as the highest tier level in the programme, offering superior benefits and privileges to members who have earned at least 600 Qpoints within a 12 month period. Qpoints are awarded to members to achieve a particular membership status.
Some of the exciting benefits for Platinum members include:
- Tier bonus of an additional 100% of the base miles
- Qcredits- a new reward benefit which can be redeemed for a selection of services
- No Qmiles expiry as long as Platinum members retain the Platinum tier.
- 5% online discount on award tickets
- Special discount for purchases at Qatar Duty Free
A brand new reward benefit, Qcredits will be awarded to Gold and Platinum members and can be redeemed for a selection of services such as complimentary upgrades and Excess Baggage on Qatar Airways flights, payment of award fees (incurred during the change / cancellation of award tickets) and guest lounge access at Doha International Airport.
• New Tier Qualification And Renewal Thresholds:
Upgrades to the next membership tier will now be easy to achieve as Qpoints earned within any 12 month period will be evaluated daily. Privilege Club’s tier renewal criteria has been modified to consider flights in the last 12 or 24 months to make tier renewal more convenient.
• Enhanced Member Benefits:
Some of the enhancements made to member benefits include:
- The Family programme which allows main members to pool their Qmiles for quicker awards will be offered to the entire Privilege Club member base. In addition to spouse and children, main members will be able to nominate parents as family members
- Reduced fees and surcharges applicable on award tickets
- Enrolment age into the programme has been reduced to 12 years to encourage young frequent travellers to have their own membership accounts
- Qmiles that have expired or are about to expire can be extended for a minimal fee
For more details on these enhancements and many more, please visit qmiles.com .
By 30th October 2013, Qatar Airways will be joining the oneworld® alliance, by which Privilege Club members will enjoy added benefits on any oneworld flight including earning Qmiles and Qpoints as well as redeeming Qmiles across the alliance.
Qatar Airways has seen rapid growth in just 16 years of operations, currently flying a modern fleet of 129 aircraft to 131 key business and leisure destinations across Europe, Middle East, Africa, Asia Pacific and The Americas.
In 2013, Qatar Airways has launched seven destinations to date – Gassim (Saudi Arabia), Najaf (Iraq), Phnom Penh (Cambodia), Chicago (USA), Salalah (Oman), Basra (Iraq), Sulaymaniyah (Iraq), Chengdu (China) and most recently Addis Ababa (Ethiopia).
Over the next few weeks and months, the network will grow further with Ta’if, Saudi Arabia (October 2), Clark Manila International Airport, Philippines (October 28) and Philadelphia, USA (April 2, 2014).
Notes to Editors:
Qatar Airways was presented with three honours at the annual Skytrax 2013 World Airline Awards held during the Paris Air Show at Le Bourget, France in June. The airline was awarded World’s Best Business Class, World’s Best Business Class Lounge and, for the second consecutive year, Best Airline Staff Service in the Middle East.
The airline has also been named Best Airline in the Middle East for the seventh year in a row, and its Premium Terminal at Doha International Airport named Best Premium Service Airport for the third consecutive year in 2013. Qatar Airways has also twice been the recipient of the prestigious Skytrax Airline of the Year Award in 2011 and 2012. Skytrax is the only global independent passenger survey monitoring airline standards and is considered the ultimate benchmark for excellence in the airline industry.
Qatar Airways currently has orders worth over US$50 billion for more than 250 aircraft, including Boeing 787s, 777s, Airbus A350s, A380s and A320 family of aircraft. On 30 October 2013, Qatar Airways will join the oneworld global alliance. For more information, visit www.qatarairways.com.
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