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Copyright and trademark information
All materials on this Website, mobile site and mobile applications are protected by copyrights, trademarks, and/or other intellectual property rights. These materials are owned by QATAR AIRWAYS or are used with permission from their owners or as otherwise authorized by law. Protected materials include, but are not limited to, the text, trademarks, source code, databases, logos, photographs, images, video clips, audio clips, designs, trade dress, and other materials contained in this Website, mobile site and mobile applications. All rights are reserved, worldwide.
Users may download, print, or reproduce portions of QATAR AIRWAYS’ materials for their personal, non-commercial use, and enjoyment. All other use of any material (including, without limitation, photographs, articles, press releases, software, comments, tables or charts, video clips, logos) on this Website, mobile site and mobile applications is strictly prohibited. By way of illustration, such prohibited use may include the extraction, redistribution, republication, modification, broadcasting, sale, or otherwise making available of any of the information or material on this Website, mobile site and mobile applications (in any format) to third parties. In addition to this restriction, you agree to comply with all copyright notices, information, or restrictions contained in any material accessed through this Website, mobile site and mobile applications. Unauthorised use of this Website, mobile site and mobile applications or any of the information or material contained on this Website, mobile site and mobile applications is illegal and as such may give rise to, amongst other things, a claim for damages and may also be a criminal offence.
Unauthorised actions or uses
You agree that you will use this Website, mobile site and mobile applications only for the purpose for which it is intended. In particular, you agree that you will not make any unauthorised, false or fraudulent booking; that you will not attempt to interfere with the operation of this Website, mobile site and mobile applications, or alter or corrupt any data or software.
You agree to follow and abide by these Terms and Conditions and by all instructions and procedures set out in this Website, mobile site and mobile applications. You understand that a failure to follow all instructions and procedures may lead to your obligation to purchase unintended goods or services; forfeiture of your products or services; denial of access to this Website, mobile site and mobile applications, products, or services; and possibly legal action being brought against you.
This Website, mobile site and mobile applications contains information about the products and services which QATAR AIRWAYS (or other third parties) may offer (referred to as Product Information). Product Information may include details about future intentions of QATAR AIRWAYS (e.g. details of destinations it intends to provide its service to or other products/services it intends to launch) and information about its current products (e.g. flight timings, flight availability, ticket prices, competitions, prize draws, etc.). The purpose of providing the Product Information is to help you to find out more about QATAR AIRWAYS’ services and assist you to obtain these services.
Qatar Airways may offer the opportunity for users of this website to contribute monetary donations to pre-selected non-profit charity organisations. Donations collected through this website are transferred directly to the charity organization, and therefore are non-refundable, even if your flight ticket is exchanged or refunded.
Paying by credit card
If you are purchasing your ticket using a credit card, on qatarairways.com, QATAR AIRWAYS may require the card holder to provide additional payment verification upon request by either submitting an online form or visiting the nearest QATAR AIRWAYS office, or at the airport at the time of check-in. QATAR AIRWAYS reserves the right to deny boarding or to collect a guarantee payment (in cash or from another credit card) if the card originally used for the purchase cannot be presented by the cardholder at check-in or when collecting the tickets, or in the case the original payment has been withheld or disputed by the card issuing bank. Credit card details are held in a secured environment and transferred through an internationally accepted system. We accept five major credits cards: Visa, MasterCard, American Express, Diners Club and UATP.
Disclaimers and limitations of liability
Modifications to terms
These Terms and Conditions and/or other information provided on this Website, mobile site and mobile applications may be updated, amended, changed, or removed by QATAR AIRWAYS at anytime and without further notice to you. You should reread these Terms and Conditions every time you visit the Website, mobile site and mobile applications and ensure that you review all the relevant documents each time you use this Website, mobile site and mobile applications. By using this Website, mobile site and mobile applications you agree to be bound by the latest version of such documents.
General conditions of carriage
These Terms and Conditions govern use of this Website, mobile site and mobile applications. Other conditions apply to conditions of carriage and transport. Please consult our General Conditions of Carriage for information relating to the Terms and Conditions of the carriage of passengers, including baggage limitations and other restrictions.
If any part of these Terms and Conditions are found by any court, tribunal, administrative body, or authority of competent jurisdiction to be illegal, invalid, or unenforceable then that provision will, to the extent required, be severed from these Terms and Conditions and will be ineffective without, as far as possible, modifying any other parts of these Terms and Conditions and this will not affect any other provisions of the amended Terms and Conditions, which will remain in full force and effect.
There shall be no waiver of any term, provision, or condition of these Terms and Conditions, unless such waiver is evidenced in writing and signed by the party granting such waiver.
The Terms and Conditions of this Website, mobile site and mobile applications and the materials contained within it shall be governed and construed in accordance with the laws of England and Wales. The English courts shall have non-exclusive jurisdiction to adjudicate any disputes, which may arise as a result. You agree that QATAR AIRWAYS reserves the right to bring an action against you in any country it deems appropriate
Qatar Airways Group
Qatar Airways Tower
P.O. Box: 22550