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Qatar Airways Travel Festival prize terms and conditions


1. SUMMARY: The “Qatar Airways Travel Festival” promotion (the “Promotion”) is sponsored by Qatar Airways (the “Sponsor” or “Qatar Airways”). The prizes are as given in the prize schedule below. The promotion and prizes are subject to these Official rules.
2. ELIGIBILITY:  The Promotion is open to legal residents of eligible countries who are at least 21 years old as of 29 August, 2016, have a valid passport at the time of participation in the Promotion. Employees, officers, directors and agents of Qatar Airways, its subsidiaries who are involved in organizing this Promotion and each of their immediate families (spouse, parents, siblings and children) and household members are not eligible to participate in the Promotion. A ticket purchase is necessary to participate in this Promotion. Unless Sponsor decides otherwise, prizes will only be awarded after the ticket purchased during the promotional period is flown. If a ticket is cancelled or is partially cancelled for any reason, the prize may be forfeited at the Sponsor’s sole discretion.

Eligible countries for the Promotion include:
Algeria, Austria, Bahrain, Bangladesh, Belgium, Bulgaria, China, Croatia, Denmark, Djibouti, Egypt, Eritrea, France, Georgia, Germany, Greece, Hungary, India, Indonesia, Japan, Jordan, Kenya, Kuwait, Lebanon, Maldives, Morocco, Mozambique, Myanmar, Nepal, Netherlands, Nigeria, Norway, Oman, Pakistan, Qatar, Romania, Russia, Rwanda, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sri Lanka, Sweden, Tanzania, Thailand, Tunisia, Turkey, Uganda, United Arab Emirates, United Kingdom, and Vietnam.

3. PARTICIPANTS AGREE TO RULES: All participants must comply with these Official Rules and any applicable local laws of the eligible countries. All interpretations of these Official Rules by QATAR AIRWAYS are final. When giving an interpretation of these Official Rules, Qatar Airways will act in good faith and will exercise reasonable and equitable discretion.

4. PROMOTION: This Promotion commences on 29 August 2016 at 00:01 local time for the passenger’s point of departure and ends on 5 September 2016 at 23:59 local time for the passenger’s point of departure (“Promotion Period”).

5. HOW TO PARTICIPATE IN THE PROMOTION:
a. Book a Qatar Airways ticket on www.qatarairways.com/travelfestival during the Promotion Period. All confirmed tickets issued until the end of each day of the Promotion Period will be included in the sweepstakes on the next day. 8 sweepstakes will be conducted during the Promotion Period.
b. Bookings where the ticket could not be issued for any reason whatsoever will not be included in the sweepstakes.
c. A total of 616 prizes will be given away during 8 days through random drawing from all eligible entries during the Promotion Period. The first draw will be held on the 30 August, 2016. The last draw will be held on 6 September, 2016.
d. Once a potential winner has been selected, he/she will be each sent a prize announcement email using the email address provided at time of booking. The winner will have to download a prize voucher from the link provided in the prize announcement email within no later than twenty (20) days of the email being deployed from Qatar Airways’ servers.
e. The prize redemption process will be detailed in the prize voucher.
f. If a potential winner does not meet the eligibility requirements or does not download the prize voucher within the specified time, the Sponsor reserves the right to forfeit the prize.
g. The Sponsor accepts no responsibility for entries lost, damaged or delayed, or due to computer or information technology errors in transit.

6. PRIZES:

All prizes issued by Qatar Airways adhere to the Gedragscode Promotionele Kansspelen 2014 of the Netherlands.

Prize Prizes per day Total prizes Prize conditions
50,000 (Y) & 100,000 Qmiles (J) 15 120

All capitalized terms shall have the meaning assigned to them in the Privilege Club Terms and Conditions unless expressly defined herein) Raffle Qmiles will be credited only to the winning Privilege Club Main Members account.

  • If the winner is a Family Member then raffle Qmiles will be credited to the Main Member’s Account.
  • If the winner is not a Member then the passenger should enrol in the Privilege Club and update the booking with the membership number before 30 September 2016 (or the first flight on the booking, whichever is earlier) to receive raffles Qmiles.
  • Membership details must belong to the Main Member and not of a third party.
  • Raffle Qmiles will be credited to the Member’s account by 15 November 2016.
  • Only tickets booked through qatarairways.com will be considered for raffles draw.
  • Offer is applicable only for flights marketed and operated by Qatar Airways.
  • Qmiles are valid for a period of three years and will expire twice a year at the end of the semester in which those Qmiles where earned. Expiry dates will be 30 June and 31 December each year.
  • Qmiles are not redeemable for cash, not refundable and not exchangeable.
  • Qmiles in Member’s accounts cannot be converted into cash and cannot be exchanged for cash.
Silver (Y) & Gold (J) FFP membership 3 24
  • Only Main Members tier will be upgraded to Gold or Silver tier.
  • If the winner is a Family Member then the Main Member’s tier will be upgraded.
  • If the winner is not a Member then the passenger should enrol in the Privilege Club and update the booking with the membership number before 30 September 2016 (or the first flight on the booking, whichever is earlier) for tier upgrade.
  • If the winner is a Silver, Gold or Platinum member the tier will be extended for one more year from the tier upgrade date.
  • Membership details must belong to the Main Member and not of a third party.
  • Tier upgrade will be done by 15 November 2016.
  • Only tickets booked through qatarairways.com will be considered for raffles draw.
  • Offer is applicable only for flights marketed and operated by Qatar Airways.
  • Tier validity will be for one year
Free Ticket/Revenue offset 10 80
  • Qatar Airways will refund the ticket fare and fuel surcharge (YQ) paid, keeping the ticket good for use. Government and airport taxes on the ticket will be retained by Qatar Airways and transferred to the relevant authorities as per regulations.
  • Original fare rules of the ticket apply should you make any changes to your ticket in the future
  • In case the ticket is not used or partially used, no further refunds will be made (except any unused airport or government taxes)
  • Please review full terms and conditions applicable to the ticket at the time of booking.
QRH Packages (including flights) 2 16

Hotel Booking Conditions
1)Maximum 2 guests per room
2)Stay to be completed between 29 August 2016 to 31 March 2017
3)Booking should be received minimum 3 weeks prior to departure date
4)Rooms are subject to availability (Black-out dates applicable during festive season and local public holidays)
5)Non-refundable / cannot be en-cashed

Free Flight Conditions:

  • Tickets must be issued before 30 September 2016 and travel must be completed within 6 months of ticket issuance.
  • Ticket to be issued in the winner’s name and companion only
  • Qatar Airways will be covering all taxes and charges for Flight and Room basis only. Any additional costs will be incurred by the customer as per the Qatar Airways

Conditions of Carriage

  • The ticket has no cash value and is non-transferrable, non-changeable, non-refundable, and valid on Qatar Airways Services Only to Qatar Airways destinations. No transfer, substitution, sale, or cash redemption of tickets is permitted
  • Seats are capacity controlled and seats may not be available on all flights and days.  This particularly applies to peak travel periods, such as June-August, December, etc.  Please bear this in mind when booking your travel
  • The ticket is valid on Qatar Airways operated flights only. If Qatar Airways cease operating to certain destinations after the tickets have been issued, an alternative on Qatar Airways services will be offered if possible
  • Winner is responsible for obtaining all necessary travel documents, passports, visas, medical documents, and for meeting all health and insurance requirements
  • Whilst every effort will be made to confirm all bookings as soon as the booking is made – this may not always be possible and the booking may be confirmed up to seven days prior to departure
  • Frequent Flyer Mileage accrual is not permitted
  • Others terms and conditions apply. Please review full terms at the time of booking the ticket.
Upgrade to Business Class  20 160
  • Upgrade to Business Class applies for winner`s ticket bought on qatarairways.com during Qatar Airways Travel Festival
  • Upgrade to Business Class is valid for 1 passenger (winner) subject to availability upon departure.
  • Upgrade to Business Class is subject to availability, it is capacity controlled and may not be available on all flights and days, particularly during peak travel periods
  • Upgrade to Business Class has no cash value and is non-transferrable, non-changeable, non-refundable & valid on Qatar Airways operated flights only
  • No transfer, substitution, sale, or cash redemption of upgrade to Business Class is permitted
  • Upgrade to Business Class does not apply to flights that are changed after the original booking is made (this includes changes to the travel dates or itinerary).
QDF vouchers QAR 50 (Y) & QAR 100 (J)  18

144

  • This gift voucher will only be valid if dated by Qatar Duty Free.
  • This gift voucher is nonrefundable and cannot be exchanged for cash.
  • The voucher is valid for one year from date of issue.
  • This gift voucher is valid for single usage only and can be redeemed at QDF retail outlets (except Au, BeIN Sports, Chopard, Hermes, Nails, Pharmacy, Paris Saint-Germain, Rolex, Samsung, Virgin Store, WHSmith, Victoria’s Secret, In-Q Café, In-Q gift Shop) at Hamad International Airport.
    All terms and conditions of Qatar Duty Free are applicable.
$25 (Y) vouchers (rentalcars.com)  1  8
  • A USD 25 voucher to spend for your next car rental.
  • There must be a USD 200 minimum spend on the car.
  • To redeem the voucher click on the link provided and insert the code "Win25".
  • The discount is valid until the end of 2016 and must be picked up before the end of 2017.
$50 (J) vouchers (rentalcars.com)  1 8
  • A USD 50 voucher to spend for your next car rental.
  • There must be a USD USD minimum spend on the car.
  • To redeem the voucher click on the link provided and insert the code "Win50".
  • The discount is valid until the end of 2016 and must be picked up before the end of 2017.
Lounge access (Al Maha) 4 32
  • Winner is entitled to one (1) time 6 hours stay access to Al Maha Transit Lounge in Doha.
  • Lounge access is subject to availability and is valid only with the reservation made during the Promotion.
  • Voucher is not transferable and convertible to cash.
  • Accompanied child up to 5 years old is free of charge.
  • Valid until 30 June 2017
Wellness entry vouchers (HIA Airport hotel) 2 16
  • Winner is entitled with one (1) time access to Vitality Wellbeing & Fitness Centre (Gynasium, Hydrotherapy tub, shower room, squash court, and 25 metre temperature-controlled indoor swimming pool) excluding Spa treatments.
  • Kindly present the voucher to Vitality reception when claiming your gift.
  • Squash Court is subject to availability and with prior reservation. For reservations, please send an email to spareception@hiahotel.com.
  • Voucher is not transferable and convertible to cash.
  • Valid from 29 August 2016 - 30 June 2017.
1 pair of around the world tickets  n/a 1
  • Two tickets will be awarded to one winner. The tickets can only be used by the winner and a companion. 
    Tickets must be issued before 30 September 2016 and travel must be completed within 6 months of ticket issuance.
  • Tickets to be issued in the winner’s and companion name only
  • Qatar Airways will be covering all taxes and charges for flights only. Any additional costs will be incurred by the customer
  • The tickets have no cash value and are non-transferrable, non-changeable, non-refundable, & valid on the booked carrier's services only. No transfer, substitution, sale, or cash redemption of tickets is permitted
  • Seats are capacity controlled and seats may not be available on all flights and days.  This particularly applies to peak travel periods, such as June-August, December, etc. Please bear this in mind when booking your travel
  • The ticket is valid on oneworld operated flights only. If the carrier ceases operating to certain destinations after the tickets have been issued, an alternative on other oneworld services will be offered if possible and available, without any guarantee by Qatar Airways for providing such alternative offer
  • The Winner and the Companion are responsible for obtaining all necessary travel documents, passports, visas, medical documents, and for meeting all health and insurance requirements
  • Whilst every effort will be made to confirm all bookings as soon as the booking is made – this may not always be possible and the booking may be confirmed up to seven days prior to departure
  • Frequent Flyer Mileage accrual is not permitted
  • Others terms and conditions apply. Please review full terms at the time of booking
FCB prizes (2 signed jerseys  + 04 FCB match tickets)  n/a 6
  • Winner is entitled to a pair of FC Barcelona match tickets and 1 signed FCB Jersey.  Tickets are available for home matches  played in Camp Nou Barcelona
  • Winner can propose dates of matches preferred. However, match tickets will be based on availability and final dates for tickets will be at the sole discretion of Qatar Airways.
  • Voucher is not transferable and convertible to cash.
  • Tickets valid for use  for football season 16-17 only
Total prizes 77 616  


7. GENERAL RESTRICTIONS ON ALL PRIZES: No cash redemption or prize substitutions are allowed. Sponsor reserves the right to substitute a prize of equal or greater value in Sponsor’s discretion or if a prize becomes unavailable without advance notice. Sponsor shall have no responsibility or obligation to a potential winner who is ineligible for a prize, or is unable to or who does not accept or utilize the prize awarded, for any reason whatsoever. The prize winner is responsible for any and all taxes, fees, security and passenger facility charges applicable to such prize, which may not be issued without payment for taxes and fees. The Qatar Airways Conditions of Carriage shall apply to any air travel on Qatar Airways.

For the prizes consisting of QRH packages that include flights and/or upgrades to business class, all travel arrangements must be booked through Qatar Airways on Qatar Airways’ network only, in compliance with instructions that will be given to the prize winners. The ticket(s) will not be issued without payment for taxes and fees. The prize tickets do not entitle the holder to any mileage credit as part of the Privilege Club program. The validity period for the prize tickets may not be extended and prize tickets may not be rebooked. The Sponsor is not liable for any expense incurred as a consequence of a flight cancellation or flight delay. The prize tickets will be issued as electronic tickets. Except as in contrary to applicable laws in any eligible country, travel is subject to availability and certain other restrictions, which are subject to change in the sole discretion of Sponsor. Flight schedules are subject to change without notice.

 The prize winners are responsible for the cost of visa(s), passport(s), and transportation to and from the specified departure city, and/or lodging expenses, meals, and other travel expenses unless stated otherwise. The prizes are non-extendable, non-transferable and non-cashable. Qatar Airways reserves the right to withhold delivery of the prize until proof of elibility and identity has been confirmed.

8. PUBLICITY RELEASE: Subject to applicable laws of the eligible countries, each winner may grant consent to Sponsor to use the winner’s name, voice, photograph and/or biographical data for advertising, promotional and/or publicity purposes addressed to the general public in all forms of media, including on QR’s website, worldwide in connection with the Promotion in perpetuity, without any obligation or consideration or counter-part whether financial or otherwise, except for the awarding of the prize to the winner. Each winner can revoke his/her consent at any time by notifying Sponsor in writing to the address stated in Clause 17.

9. PRIVACY: Information submitted in connection with the Promotion will be treated in accordance with these Official Rules and Sponsor's Privacy Policy (as may be amended from time to time), currently  accessible at www.qatarairways.com/global/en/privacy.page.

10. RELEASE OF LIABILITY: Each entrant hereby agrees to indemnify and hold the Sponsor, its group companies’ members and its employees, officers, directors and agents ,harmless from and against any and all third party claims, actions or proceedings of any kind and from any and all damages, liabilities, costs and expenses relating to or arising out of any breach or alleged breach of any of the warranties, representations, requirements or agreements of entrant hereunder; or from any direct or indirect damage that may result to such third party from the use or the misuse of a given price by the entrant subject to applicable laws of the eligible countries. Total liability of Qatar Airways towards an entrant for all claims in general arising out of or in connection with the Promotion shall be limited to the value of the prizes won by such entrant. By Participating, each entrant hereby waives all rights to seek punitive, incidental, consequential or special damages, lost profits and/or to the full extent allowed by applicable laws of the eligible countries, any and all other damages against the Sponsor or its group companies’ members, agencies and employees in excess of the value of the prizes won by such entrant.

11. FORCE MAJEURE: EXCEPT AS OTHERWISE EXPRESSLY SET OUT IN THESE TERMS AND CONDITIONS, QATAR AIRWAYS AND ITS SUBSIDIARIES, AFFILIATES, DIVISIONS, AND ITS EMPLOYEES, OFFICERS, DIRECTORS, AND AGENTS SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY FAILURE TO PERFORM, OR DELAY IN PERFORMANCE OF, ANY OF THEIR RESPECTIVE OBLIGATIONS THAT ARE CAUSED BY EVENTS OUTSIDE OF THEIR REASONABLE CONTROL. QATAR AIRWAYS IS NOT RESPONSIBLE IF ANY PART OF THE PROMOTION IS HELD INVALID BY OPERATION OF LAW IN THE ELIGIBLE COUNTRIES OR IF THE PROMOTION TERMINATES OR ANY PRIZE CANNOT BE USED OR REDEEMED DUE TO ACTS OF GOD, WAR, TERRORISM, EXPLOSIONS, FIRES, FLOODS OR OTHER NATURAL CALAMITIES, BAD WEATHER, STRIKES, RIOT, CIVIL DISRUPTION, INTERNET FAILURES, OR OTHER ACTS OF GOD OR THE WINNER, OR FOR ANY OTHER OCCURRENCES WHICH ARE OUTSIDE OF QATAR AIRWAYS’ REASONABLE CONTROL.

12. DISCLAIMERS: If this Promotion cannot be administered as contemplated for any reason, Sponsor reserves the right at its sole discretion to suspend, modify or terminate the Promotion, winner selection, or prizes without prior notice, subject to any applicable local laws in any eligible country.

13. GOVERNING LAW: This Promotion will be governed by the laws of the State of Qatar and is deemed VOID WHERE PROHIBITED OR RESTRICTED BY LAW including in any of the eligible countries indicated above.

14. SEVERABILITY: The invalidity, illegality, or unenforceability of any portion or provision of these Terms and Conditions shall in no way affect the validity, legality, or enforceability of any other portion or provision hereof. Any invalid, illegal, or unenforceable portion or provision shall be deemed severed from these Terms and Conditions and the balance of these Terms and Conditions shall be construed and enforced as if the Contract did not contain such invalid, illegal, or unenforceable portion or provision.

15. TAXES: Winners are responsible for paying any applicable international or local taxes on prizes ("Taxes"). Sponsor will comply with all IRS and other government reporting obligations; winners will be asked to provide tax and personal information as a condition of being awarded a prize. In the event the Sponsor is required to pay any Taxes payable by the winners, the winners shall reimburse and indemnify the Sponsor such amount paid by the Sponsor upon receipt of a written notification for such reimbursement.
16. WINNERS’ LIST: A winners list will be posted on the Sponsor’s website at www.qatarairways.com. Any winner who has any concerns may contact any Qatar Airways office worldwide: qatarairways.com/contact
17. SPONSOR: This Promotion is sponsored by Qatar Airways, Q.C.S.C. PO Box 22550, Doha, State of Qatar (“Sponsor”). The decisions of the Sponsor are final and binding on all aspects of this Promotion.