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group CEO'S MESSAGE

In a relatively short time, Qatar Airways has grown to more than 140 destinations worldwide, offering unmatched levels of service excellence that have helped excel the award-winning carrier to become best in the world.

Voted Airline of the Year 2011 and in 2012 in the prestigious Skytrax industry audit, Qatar Airways has won the confidence of the travelling public.

Travel by air has reached the point where it is now taken for granted in all corners of the globe. With a larger number of passengers and more choice available in the skies today, airlines looking to maintain or grow their position in the marketplace must provide high-quality service with ever-increasing efficiency.

In this highly competitive environment, Qatar Airways has achieved much with our phenomenal route expansion averaging 30% growth year to year and flying one of the most modern fleet of 134 aircraft in the skies today. Our global network currently spans key business and leisure destinations across Europe, Middle East, Africa, Asia Pacific, North America and South America, with scheduled flights operating to and from our hub in Doha, capital of the State of Qatar.

Since the airline’s relaunch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have been awarded a 5-Star rating by Skytrax.

I am delighted to say that Qatar Airways has achieved our main goal to be the best in the world and reach the pinnacle of the airline industry for outstanding in-flight service, superior onboard products, and operational excellence – a proud honour for me as Group CEO, for my workforce, and for my country.

Part of this excellence is offering you a 5-Star travel experience online at the newly-relaunched qatarairways.com where you can book flights and search for information on the airline.

The new site also features the highest levels of price transparency, a new flight deals section, and an easier navigation tool to find the information at your fingertips. Whether you're just beginning to plan your trip online or collecting your baggage after your return journey, you can expect a great experience all the way with Qatar Airways.

We always aim to excel in everything we do and to be considered best in the world is a tremendous achievement in our young history.

We look forward to welcoming you onboard.

Thank you.

Akbar Al Baker
Group CEO Qatar Airways

Akbar Al Baker's profile

Akbar Al Baker has been instrumental in shaping the development of Qatar Airways into one of the fastest growing and most highly acclaimed airlines in the world – named Airline of the Year 2012, for the second consecutive year, by global industry audit Skytrax.

Born in Doha, he is a graduate in Economics and Commerce and worked at various levels in the Civil Aviation Directorate before becoming Qatar Airways’ Chief Executive Officer in 1997.

Mr. Al Baker has spearheaded the growth of Qatar Airways, which operated only four aircraft in a regional capacity prior to his appointment. Qatar Airways currently flies a modern fleet more than 130 aircraft to more than 140 destinations across six continents.

He is also leading the development of the multi-billion dollar Hamad International Airport project, which open its first phase in May 2014 and is now home to Qatar Airways.

Mr Al Baker is a member of the Executive Committee of the Arab Air Carriers Organisation (AACO), a member of the Board of Governors of the International Air Transport Association (IATA) and is a non-executive Director of Heathrow Airport Holdings. AACO is the organisation responsible for the development of the airline industry in the Arab world, IATA is the world regulatory body of airlines, and HAH is the company responsible for the running and development of UK’s largest airport.

A highly motivated individual, Mr. Al Baker has been a successful businessman in Doha for more than 25 years, holds a private pilot licence, and is also Group CEO of several divisions of Qatar’s national airline – these being Qatar Airways Holidays, Qatar Aviation Services, Qatar Duty Free Company, Doha International Airport, Qatar Distribution Company, Qatar Executive, Oryx Rotana Hotel and Qatar Aircraft Catering Company.