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We understand that travelling with children can be challenging and hope that the following information helps to put your mind at ease.

Peace of mind

We operate one of the youngest and most modern fleets in the sky, offering you and your family 5-star comfort and space.

Facilities and Services at Hamad International Airport

Hamad International Airport offers dedicated family-oriented facilities for you and your family's comfort and convenience.

Baby strollers:
We offer baby strollers as a courtesy for families travelling with young children. Please ask our staff for assistance when you arrive at Hamad International Airport.
Activity nodes:
Your children will love the indoor activity nodes at the Hamad International Airport passenger terminal. Each of five activity nodes offers televisions, internet browsing, toys, mini-rides and climbing frames.
Parents' rooms:
Located at various points across the passenger terminal., our parents' rooms allow you to attend to your infant in privacy and comfort. Facilities include water/milk warmers and diaper changing stations.
Family toilets:
We appreciate it can be uncomfortable accompanying an older child to a toilet of the opposite gender. To help with this, family toilets are available to make it easier to look after your child’s needs.
Priority boarding:
Passengers travelling with young children or infants will be offered priority boarding.

To access any of these facilities, simply follow the dedicated signs or ask for directions at an information desk. Alternatively, you can locate relevant facilities using an airport map prior to travel.

Click here to browse the HIA airport maps

Children travelling alone

Children between the ages of 5 and 15 years (up to but not including the 16th birthday) can travel alone. Your child will be received at the originating airport, taken care of throughout the journey and will be handed over to the person designated by the parents/guardians upon arrival at the final destination.

Children under 5 years will not be accepted to travel alone.

Escort service for children travelling alone

Qatar Airways offers an escort service for children travelling alone. An airline representative dedicated for this purpose will accompany your child throughout the journey. To avail this service, the age of the child has to be between 5 and 15 years (up to but not including the 16th birthday). The escort service is not offered for children under 5 years old. Qatar Airways will charge a return fare for the airline representative who will act as an escort for your child. The request for an escort must be made at least 72 hours prior to flight departure. To request this service for your child travelling alone, please contact your local Qatar Airways office.

Tips for travelling with children

  1. Explain the travel process
    Travelling will be much easier if your child knows what to expect.
  2. Arrive early
    Check-in early to reserve a window seat. Watching the world from 11,000 m (35,000 ft) is fascinating for a child.
  3. Prepare your child for takeoff and landing
    Children’s ears are more sensitive to changes in pressure than adult ears. To prevent discomfort during take off and landing, we suggest giving infants a bottle and children some gum or a sweet to suck.
  4. Don’t forget the essentials
    While we do offer supplies and entertainment onboard, your child will enjoy the flight even more if you remember to bring some toys, books, games, wet wipes, and other necessities.
  5. Ask our cabin crew for assistance
    They’ll be happy to help.