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What personal information does Qatar Airways collect?
Qatar Airways may collect identifying information from you when you utilize the Qatar Airways website, mobile site and mobile applications:
How does Qatar Airways use personal information?
Qatar Airways uses the personal information it collects from you to help it understand your needs and to help it provide you with a better service, and in particular for the following reasons:
We may contact you using these details to remind you to complete your booking and/or offer our assistance (in case, for instance, you were suffering from technical difficulties).
This is an optional service. You can choose not to receive these emails at any time by following the link at the bottom of each such email.
Does Qatar Airways share my personal information with anyone else?
Qatar Airways may send personally identifiable information about you to other companies or people when:
Correcting or updating your personal information or marketing preferences
If you believe that any personal information Qatar Airways is holding about you is incorrect or incomplete, or if you want to change your marketing preferences regarding direct mail promotions, please contact Qatar Airways as soon as possible by writing to the below address. Qatar Airways will revise any information that is incorrect, or update or change your information or preferences. It may take several weeks to implement the changes.
Qatar Airways Group
Qatar Airways Tower
P.O. Box: 22550
Qatar Airways cannot distinguish the age of persons who access and use its website, mobile site and mobile applicationss. If a minor (according to applicable laws) has provided Qatar Airways with Customer Data without parental or guardian consent, the parent or guardian should contact Qatar Airways to remove the relevant Customer Data and unsubscribe them.
Qatar Airways is committed to ensuring that your information is secure. In order to prevent unauthorised access to, or disclosure of, any of your personal information, Qatar Airways has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information it collects. In order to protect the security of your data, Qatar Airways uses encryption technology when collecting or transferring sensitive personal data such as credit card information.
We will occasionally inform you about our special offers and new services via your e-mail address. You only receive our newsletters after subscribing. If you do not want to receive the newsletters anymore, you can unsubscribe anytime by using the link ‘unsubscribe’ on the newsletter. After receiving your request, we will not send you any further newsletters and we will delete you email address from the distribution list.
Links to other website, mobile site and mobile applications
A cookie is a piece of text placed on your computer’s hard drive to help analyse web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
However, certain features of this website, mobile site and mobile applications will not be available to you if you reject the cookies.
Last updated 6 January 2014