Booking FAQs
In this page:
Yes, you can book your ticket online. Click here and you will be redirected to our Internet Booking Engine.
You will need to provide the following details: Your full name, and contact details such as telephone number and email address. All mandatory information is marked with an asterix (*).
To maintain the accuracy of the data, as well as preventing from unauthorized access and ensuring the correct use of the data, we have carried out appropriate physical, electronic and managerial measures to safeguard and secure the data we collect online.
At Check-in you can request for a change, however this is highly dependent on availability.
We accept Visa, MasterCard and Diners Club. Please note that we do not accept virtual credit cards since the physical card needs to be presented at check-in for verification.
To maintain the accuracy of the data, as well as preventing from unauthorized access and ensuring the correct use of the data, we have carried out appropriate physical, electronic and managerial measures to safeguard and secure the data we collect online.
If you booked and paid for your ticket on qatarairways.com go to qatarairways.com/refunds.
For all other payments queries contact your local Qatar Airways Office.
Updated and current itineraries for your account can be viewed any time. Simply go to the homepage and select "Review" from the main booking panel. You will then be re-directed to the "My Trips" area of the site.
Bookings can be changed or cancelled if fare restrictions permit. Please contact your local Qatar Airways office. For a list of Qatar Airways offices click here.
You will receive a confirmation of your purchase at the end of your booking process as well as a follow-up confirmation e-mail detailing your booking.
You can also review your latest booking status on the “My Trips” section of this site.
It could be a problem with your browser cache. You may may need to clear your browser cache.
TOPOften referred to as the cache, the Temporary Internet Files folder contains a kind of travel record of the items you have seen, heard, or downloaded from the Web, including images, sounds, Web pages, even cookies. Typically these items are stored in the Temporary Internet Files folder.
Storing these files in your cache can make browsing the Web faster because it usually takes your computer less time to display a Web page when it can call up some of the page's elements or even the entire page from your local Temporary Internet Files folder.
A cookie is a file created by a web site that stores information on your computer, such as your preferences when visiting that site. By default, cookies are enabled. They are required to access certain sites
The History folder contains a list of every site visited during a certain time period.
All those files stored in your cache take up space, so from time to time you may want to clear out the files stored in your cache to free up some space on your computer. This is called clearing the cache.
- On the Internet Explorer Tools menu, click Internet Options. The Internet Options box should open to the General tab.
- On the General tab, in the Temporary Internet Files section, click the Delete Files button. This will delete all the files that are currently stored in your cache.
- On the FireFox Tools menu, click Options. The Options box should open.
- Click on the Privacy tab.
- Click Cache tab and then click Clear Cache Now.
- Open the preferences panel. On Mac OS X, this is done by clicking on “Mozilla” in the toolbar, then on”Preferences”. On Windows, click on the “Edit” menu. “Preferences” is the last option in the “Edit” menu.
2. Click on the arrow next to the “Advanced” title to display the submenus.
3. Select the Cache options. Click on the “Cache” subcategory, located below “Advanced”. You may have to use the scroll bars to view this category.
4. The last step is to clear the web browser cache. To do so, click on the “Clear Cache” button located on the main preferences panel.
Clearing browser cache in Safari is a simple process. To do so, locate the “Safari” menu on the main toolbar. The next step is to click on “Empty Cache”. Notice that a keyboard shortcut is also available: OPTION + COMMAND + E
A window will appear asking you to confirm the action. Click on “Empty”:
