Business Class Seat

Al Maha Services

Book meet and greet services button

Welcome to stress-free, seamless travel with Al Maha Services. Designed with your time and comfort in mind, our personalised meet-and-greet service ensures a comfortable and speedy experience for customers arriving, departing or transferring through Hamad International Airport.

We assist with the travel formalities while you relax in one of our exclusive lounges, each of which has dedicated immigration clearance facilities allowing you to expedite immigration clearance.

Our services are available for all types of customers.

Service description
  Gold services Platinum services

Arrival

  • You are requested to go directly to Al Maha Arrival Lounge
  • Expedited immigration clearance at Al Maha Arrival Lounge
  • Assistance through customs clearance
  • Porter assistance for your luggage
  • Assistance until the Arrival Hall
  • Al Maha Services hostess meets you at the aircraft/aerobridge with a personalised name board
  • Expedited immigration clearance at Al Maha Arrival Lounge
  • Assistance through customs clearance
  • Porter assistance for your luggage
  • Assistance until the Arrival Hall

Departure

  • Al Maha Services hostess meets you at the Departure Hall
  • Porter assistance for your luggage
  • Check-in at Al Maha Counter
  • Expedited immigration clearance at Al Maha Departure Lounge
  • Assistance until the boarding gate and priority boarding
  • Al Maha Services hostess meets you at the Departure Hall
  • Porter assistance for your luggage
  • Check-in at Al Maha Counter
  • Expedited immigration clearance at Al Maha Departure Lounge
  • Access to Al Maha Transit Lounge (4 hours)
  • Priority boarding and assistance to the aircraft/aerobridge upon departure

Transit

  • Al Maha Services hostess meets you at the aircraft/aerobridge with a personalised name board
  • Expedited through customs and transit formalities
  • Assistance until the boarding gate and priority boarding
  • Al Maha Services hostess meets you at the aircraft/aerobridge with a personalised name board
  • Expedited through customs and transit formalities
  • Access to Al Maha Transit Lounge
  • Priority boarding and assistance to the aircraft/aerobridge upon departure

Please note that 24-hour pre-booking is required for all services.

almaha-passenger-2column

Al Maha lounges

Relax and rejuvenate before your journey in one of our premium Al Maha lounges. Combining comfortable design and award-winning service, our lounges will immerse you in a world-class experience.

Rest in one of the family rooms and refresh with shower facilities. You can enjoy complimentary Wi-Fi throughout the lounge, a business centre and conference rooms, as well as a smoking area.

Indulge in fresh deli-style food and beverages, with a selection of delicious wraps, sandwiches, juices and coffees.

Transit lounge services

  • Access to Al Maha Transit Lounge for a 6-hour stay
  • Shower facilities
  • Smoking area
  • Food and beverages
  • Family rooms
  • Reading materials

Arrival lounge services

  • Access to Al Maha Arrival Lounge for a 4-hour stay
  • Shower facilities
  • Smoking area
  • Food and beverages
  • Quiet areas
  • Conference rooms
  • Reading materials