News

American Airlines and US Airways Merger – Important Information

Due to the ongoing merger between American Airlines and US Airways, all US Airways flights departing on or after 17th October 2015 will be American Airline flights.

 

Any existing reservations including award travel on US Airways, with travel departing on or after 17th October will transition and become American Airlines reservations.

 

For more details on earning and redeeming Qmiles with American Airlines flights, please click here.

 

For any further queries relating to this announcement, please contact our Member Service Centre at (+974) 4023 0023 or write to membersvc@qmiles.com.

Qatar Airways to commence a second flight to Hong Kong from 16th February 2016

The Doha – Hong Kong route is currently served with two daily flights by two carriers; Qatar Airways and our oneworld alliance partner Cathay Pacific.

 

Cathay Pacific will cancel its daily service between Doha and Hong Kong effective 16th February 2016, which also marks the end of the joint business arrangement on this route with Qatar Airways.

 

Qatar Airways introduction of a second flight to coincide with Cathay Pacific’s cancelation ensures that Hong Kong will continue to have the same level of flight connectivity and frequency.

 

The operating carrier change for the Hong Kong-Doha flights from Cathay Pacific (CX640 & CX645) to Qatar Airways (QR640 & QR645) will have minimum impact on members who are booked on Cathay Pacific-operated flights from Hong Kong to Doha after February 15, 2016. Any affected members will be re-accommodated on the Qatar Airways-operated flight which will operate on the same schedule.

 

Privilege Club members who have flown on the CX640 and CX645 flights prior to 16th February 2016 who have not yet claimed their Qmiles, can still claim retro miles up to 6 months from the date of travel.

 

Qatar Airways’ current codeshare arrangements on Cathay Pacific beyond Hong Kong to Australia, New Zealand, Korea and Japan remain unchanged. Members will continue to enjoy the convenience of enhanced frequency and greater choice of destinations within Australasia as a result of this codeshare arrangement between the oneworld member airlines.

 

Updated daily flights between Hong Kong and Doha, effective February 16, 2016 (all times local) is as below:

Route Operating Flight Departure Time Arrival Time
HKG-DOH QR815 0120 0520
HKG-DOH  QR645 1830 2325
DOH-HKG  QR640 0150 1425
DOH-HKG  QR816 0750 2050

 

For any further queries relating to this announcement, please contact our Member Service Centre at (+974) 4023 0023 or write to membersvc@qmiles.com

 

Qatar Airways discontinues partnership with Virgin Atlantic

As of 1st October 2015, Virgin Atlantic will cease to be an airline partner of Qatar Airways Privilege Club.

 


As a result of this, Privilege Club members will not be able to earn Qmiles or request award tickets on any Virgin Atlantic flights from the 1st October 2015 onwards.  For flights that have been completed prior to this date which Qmiles have not yet been claimed, members can still claim retro miles until 31st March 2016.

 

For Award travel on Virgin Atlantic, flights must be booked and ticketed by 30th September 2015. Members may select a travel date up to 30th April 2016 for the award ticket issued. Changes to award tickets can be made up until 30th September 2015. After this date, it will not be possible to make any amends, only cancellations will be permitted.

 

For any further queries relating to this announcement, please contact our Member Service Centre at (+974) 4023 0023 or write to membersvc@qmiles.com

Privilege Club launches a website refresh for members

As part of the Qatar Airways brand evolution and our continued programme improvements, we are pleased to announce that we have recently introduced a redesigned homepage and new online features to enhance the online experience for our Privilege Club members.

 

Our new look homepage has a fresh look, providing improved navigation around the site.   We now have a brand new booking system which allows you to:

 

  • Easily switch between a paid ticket or redemption booking – This new feature is prominently displayed in the top right corner of the booking screen on the Qatar Airways site.

 

  • Pay for excess baggage online using your Qmiles or Qcredits – you can choose to add excess baggage to any booking using our “Manage My Booking” feature, the option to pay by Qmiles or Qcredits  is now included in the drop down menu on the payment screen.

 

  • On hold booking functionality – giving members additional time to complete their redemption bookings.

 

For more information on the new updates, please explore qmiles.com.

 

 There is more to come over the next few months, sit back and watch us evolve.