News

Qatar Airways discontinues partnership with Asiana Airlines

As of 1st January 2017, Asiana Airlines cease to be an airline partner of Qatar Airways Privilege Club.

As a result of this, Privilege Club members will not be able to earn Qmiles or request award tickets on any Asiana flights from the 1st January 2017 onwards. For flights that have been completed on or before 31st December 2016, for which Qmiles have not yet been claimed, members can still claim retro Qmiles up to 30th June 2017.

 

Change to redemption tickets can be made up until 31st December 2016 only. After 31st December, no changes are allowed on the redemption tickets booked before 1st January 2017.

 

For any further queries relating to this announcement, please contact our Member Service Centre at (+974) 4023 0023 or write to membersvc@qmiles.com

 

Qatar Airways and Royal Air Maroc announce joint business agreement offering additional benefits for elite members

Due to the strategic joint business agreement with Royal Air Maroc, additional benefits have been made available to elite tier members that will come into effect on 15 March 2017.
 

As part of the new benefits Silver, Gold and Platinum members will be eligible for priority check-in and lounge access benefits.


Eligible members will enjoy these new benefits whilst travelling on Qatar Airways  or Royal Air Maroc operated flights between Doha and Casablanca or Doha and Marrakesh. 

 

Learn more about the new benefits on Royal Air Maroc.

Suspension of Qatar Airways service between Doha and Asmara

Due to operational requirements, Qatar Airways will be suspending flights between Doha and Asmara starting from 4 December 2016 until further notice. Our last flight QR1444 will depart from Asmara on 3 December 2016.

 

Our priority is of course our customers and we are ensuring that you are provided with additional support during this time and accommodated on the most convenient alternative journey.

 

As such we are taking the following commercial measures:
Our office in Asmara will remain open until 28 February 2017 and we will be happy to provide any support required.

 

Passengers:

  • If you have booked on Qatar Airways for travel prior to 3 December 2016, you will not be affected and your journey remains as planned.
  • If you have booked on Qatar Airways with inbound or outbound flights after 3 December we will be in contact with you to explore alternative travel options.

 

Accordingly you will be given options to:

  • Rebook on to any of our select partner airlines to original origin/destination with no additional charges.*
  • Full refund for any unused cancelled tickets.*

* Terms and conditions apply.

 

We are very grateful for all of the support provided to Qatar Airways and count on your continued support and cooperation during this transition period.

 

Importantly, we would like to extend our sincere apologies to the members affected by this situation. We value your choice to travel with Qatar Airways and we hope that we will be able to welcome you on board again soon.

Qatar Airways Premium Lounges: Dubai, London and Paris

Privilege Club members travelling in First Class from Dubai, London or Paris can relax and rejuvenate in our Premium Lounges before their next journey.

 

Dubai (DXB)

Modern design and understated luxury combine to provide world-class comfort in the Qatar Airways Premium Lounge at Dubai International Airport. Middle Eastern heritage is woven into the very walls through Arabic calligraphy; and Mediterranean-style mosaics and soothing water fountains add an ambience that is unrivalled. Our Premium Lounge offers you a relaxing space to unwind before your flight.

 

Lounge Name Eligibility
Dubai Premium lounge First or Business Class ticketed customers on Qatar Airways flights.
AHLAN First Class lounge
Located: Terminal 1, Concourse - D
Privilege Club Platinum members when travelling in economy class on Qatar Airways flights.
AHLAN Business Class lounge
Located: Terminal 1; Concourse - D, Airside Level 2
Privilege Club Gold and Silver members when traveling in economy class on Qatar Airways flights.

 

For more information on our Dubai Premium Lounge, please click here.

 

London (LHR)

More a boutique hotel or private club than a lounge, this is a venue where spending time is a pleasure. This is somewhere to savour. Warm and inviting, elegant and exclusive, our lounge begins your unparalleled Qatar Airways experience long before you board your flight.

 

Lounge Name Eligibility
LHR Premium lounge First or Business Class ticketed customers on Qatar Airways flights.
SKYTEAM lounge
Located: Terminal 4, opposite Gate 10
Privilege Club Platinum, Gold and Silver members when travelling in economy class on Qatar Airways flights.

 

For more information on our London Premium Lounge, please click here.

 

Paris (CDG)

 

Lounge Name Eligibility
Premium lounge First or Business Class ticketed customers on Qatar Airways flights.
Salon ICARE Lounge
Located: Terminal 1, Level 10 after Passport Controls but before Security
Privilege Club Platinum, Gold and Silver members when travelling in economy class on Qatar Airways flights.

For more information on our Paris Premium Lounge, please click here.

 

Worldwide lounges
Our Privilege Club Platinum, Gold & Silver members as well as our Premium Class customers can enjoy complimentary worldwide lounge access.

Find a Qatar Airways lounge at your destination.

Qatar transit visa for short stopovers

Transiting through Doha on your flight with Qatar Airways? Make the most of your stop by exploring the city’s attractions and culture or by spending time with family and friends.
You can now enjoy the new Transit Visa free of cost when you add a short transit or stopover between 5 and 96 hours in Doha to your itinerary without any additional fare charges. Use the multi-city  booking option to include the stop in Doha when booking your award flight on qmiles.com or contact us.

 

Apply for your pre-approved transit visa at least 7 days (excluding public holidays) prior to your departure. The visa is valid for 30 days from the date of issuance.

 

For more details and other terms and conditions please click here.